Variable Description

Name
E51
Label
Moving on -Firms should take complaint seriously...
Dataset
Value Label Frequency % of valid % of all
-2 Not stated 433
0.00%
-1 No questionnaire 7,182
0.00%
1 Correct answer 3,075
76.88%
0.00%
2 Incorrect answer 925
23.13%
0.00%
Valid Invalid Min Max Mean
4000 7615 1 2 1.23

Representation

Type
Code List
Selection Style
SelectOne
Codes
Aggregation Method
Unspecified
Temporal
False
Geographic
False

Source Questions

51

138 questions before...
(1 mark)

Give one reason why firms should take complaints about faulty goods seriously.

(1 mark)
48 questions after...
View the complete questionnaire

Lineage

  • BCS70 Moving On (1986) Dataset - E51
    Moving on -Firms should take complaint seriously...
    • Give one reason why firms should take complaints about faulty goods seriously.